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Find a Doctor,
Hospital, or Other
Healthcare Provider


Find a Medical Provider

(For non-Medicare members only)

Find a Behavioral Health

(For all members)

Find Care by Your Plan

Not sure which plan you're in? Your plan name can be found on the front of your member ID card, under the ID number.

Find a Doctor
Find primary and specialty care medical providers and discover which tier your Massachusetts specialist is designated as. When you or your dependents use the non-Massachusetts contracted providers shown in the Find a Doctor tool, you won't be balance billed.

To find a primary care provider in the Find a doctor tool:

  • Choose Family/general practice, internal medicine in the Specialty box.
  • Enter your desired location information or search for a doctor by name.
  • Check the box Able to serve as a primary care physician and select Search.

Our Find a doctor tool is for non-Medicare members only. Medicare members should use Medicare participating providers to receive the highest benefit.

Firefly Health
Get continuous, proactive, and highly personalized virtual primary care from a team of experts that includes a physician, nurse practitioner, health guide, and more. There are no copays or membership fees when seeing your Firefly Care Team via chat message, video visit, or in-person. Sign up now to start receiving your primary care with Firefly Health. Available to Basic, PLUS and Community Choice members living in Massachusetts.

Quality Centers and Designated Hospitals for Transplants
If you or a family member need a transplant, you will save on out-of-pocket costs when you use certain hospitals.


  • Use Beacon behavioral health contracted providers. For the highest benefits coverage, use contracted behavioral health providers in the Beacon Health Options directory, not the behavioral health providers in the Find a doctor tool. When you use Beacon contracted providers, you'll avoid higher copays as well as balance billing with non-Massachusetts providers.
  • Community Choice members, be sure to check that the specialist you'd like to see will refer you to a Community Choice hospital for services if needed. You'll have lower copays and 100% coverage after the deductible when you use Community Choice hospitals.
  • PLUS members living in Massachusetts, be sure to check that the specialist you'd like to see will refer you to a Tier 1 or Tier 2 hospital for services if needed. You'll have lower copays at these hospitals than at a Tier 3 hospital.