Your UniCare Plan Materials

Find out what’s new for the Basic plan on July 1, 2021.

Benefits Materials

• Member handbook – Detailed information about your plan benefits
• When to Get Preapproval – How and when your provider needs to notify UniCare if you are admitted to the hospital or receive certain healthcare services
• Benefits Summary – Shows you the benefits for many medical and behavioral health services
• Summary of Benefits and Coverage (SBC) – Gives you an easy-to-understand breakdown of your coverage:
• Basic Plan with Comprehensive Insurance Coverage (with CIC)
• Basic Plan without Comprehensive Insurance Coverage (without CIC)

• Understanding Your Member Costs – Helpful information about your deductible, copays, coinsurance, and out-of-pocket maximum
• Preventive Care Schedule
• Useful Tips about Your Health Plan – Quick tips on important topics
• Express Scripts National Preferred Formulary List for MA GIC Members – List of drugs included in your prescription drug plan

Providers

• Find a medical doctor
• Find a contracted behavioral health provider
• Acute Care Medical Hospitals in Massachusetts
• LiveHealth Online – Telehealth option that lets you speak with a doctor 24/7 through your smartphone, tablet, or computer with internet access and a camera.
• Firefly Health – Virtual-first alternative to traditional primary care for Basic members in Massachusetts. Visit with your doctor online through video chats and in-app messaging.

Member Resources

Check our Member Resources page to learn about UniCare resources that offer you convenience, support, and savings. 

Member Forms

Visit our Member Forms page to download forms such as our fitness reimbursement form and other health insurance form.

Find out what’s new for the PLUS plan on July 1, 2021.

Benefits Materials

• Member handbook – Detailed information about your plan benefits
• When to Get Preapproval – How and when your provider needs to notify UniCare if you are admitted to the hospital or receive certain healthcare services
• Benefits Summary – Shows you the benefits for many medical and behavioral health services
• Summary of Benefits Coverage (SBC) – Gives you an easy-to-understand breakdown of your coverage
• Understanding Your Member Costs – Helpful information about your deductible, copays, coinsurance, and out-of-pocket maximum
• Preventive Care Schedule
• Useful Tips about Your Health Plan – Quick tips on important topics
• Express Scripts National Preferred Formulary List for MA GIC Members – List of drugs included in your prescription drug plan

Providers

• Find a medical doctor
• Find a contracted behavioral health provider
• Acute Care Medical Hospitals in Massachusetts
• LiveHealth Online – Telehealth option that lets you speak with a doctor 24/7 through your smartphone, tablet, or computer with internet access and a camera.
• Firefly Health – Virtual-first alternative to traditional primary care for PLUS members in Massachusetts. Visit with your doctor online through video chats and in-app messaging.

Member Resources

Check our Member Resources page to learn about UniCare resources that offer you convenience, support, and savings.

Member Forms

Visit our Member Forms page to download forms such as our fitness reimbursement form and other health insurance form.

Find out what’s new for the Community Choice plan on July 1, 2021.

Benefits Materials

• Member handbook – Detailed information about your plan benefits
• When to Get Preapproval – How and when your provider needs to notify UniCare if you are admitted to the hospital or receive certain healthcare services
• Benefits Summary – Shows you the benefits for many medical and behavioral health services
• Summary of Benefits and Coverage (SBC) – Gives you an easy-to-understand breakdown of your coverage
• Understanding Your Member Costs – Helpful information about your deductible, copays, coinsurance, and out-of-pocket maximum
• Preventive Care Schedule
• Useful Tips about Your Health Plan – Quick tips on important topics
• Express Scripts National Preferred Formulary List for MA GIC Members – List of drugs included in your prescription drug plan

Providers

• Find a medical doctor
• Find a contracted behavioral health provider
• Acute Care Medical Hospitals in Massachusetts
• LiveHealth Online – Telehealth option that lets you speak with a doctor 24/7 through your smartphone, tablet, or computer with internet access and a camera.
• Firefly Health – Virtual-first alternative to traditional primary care for Community Choice members in Massachusetts. Visit with your doctor online through video chats and in-app messaging.

Member Resources

Check our Member Resources page to learn about UniCare resources that offer you convenience, support, and savings.

Member Forms

Visit our Member Forms page to download forms such as our fitness reimbursement form and other health insurance form.

Find out what’s new for the Medicare Extension plan on July 1, 2021.

Benefits Materials

• Member handbook – Detailed information about your plan benefits
• Benefits Summary – Shows you the benefits for many medical and behavioral health services
• Preventive Care Schedule
• Useful Tips about Your Health Plan – Quick tips on important topics

Providers

• Find a contracted behavioral health provider

Member Resources

Learn about UniCare resources that offer you convenience, support, and savings.

• Sydney Mobile Health App – Your personalized app for UniCare resources and plan communications, using a mobile device.
• 24-Hour Nurse Line – When you have concerns about your health, call our 24-Hour Nurse Line at 800-424-8814. The Nurse Line's registered nurses are available around the clock to answer your questions or listen to your health concerns. Be sure to select the menu option for the Nurse Line.
• SpecialOffers member discounts – Save on products and services that promote health and well-being.
• Need help with understanding your EOB? – Our Guide to your Explanation of Benefits (EOB) shows you how benefits are paid for your care.
• Have a benefits question? Search the Medicare Extension member handbook for quick answers to your questions.
• Have you moved? Be sure to contact the GIC to provide your new home address so you receive all GIC and UniCare mailings promptly.

Member Forms

Visit our Member Forms page to download forms such as our fitness reimbursement form and other health insurance form.