Patient-Centered Primary Care

UniCare is currently working with primary care practices in Massachusetts to help them create a better patient experience.

Patient-centered care is the simple idea that the best healthcare starts with having a primary care provider (PCP). Patient-centered care practices have integrated systems of care to help build relationships between patients and their PCP.

A PCP can be a nurse practitioner, physician assistant, or doctor with specialties in internal medicine, family practice, pediatrics, and geriatrics. When that relationship works well, the results are better outcomes, lower costs, and more patient satisfaction.

UniCare works with primary care practices in Massachusetts, through our Patient-Centered Primary Care program, to provide care that keeps you healthier, motivated, and informed. PLUS and Community Choice members pay a lower copay for primary care visits when they see a PCP that is part of UniCare's Patient-Centered Primary Care program.

• Electronic health records help improve communications and coordinate care
• Expanded hours and walk-in access to make getting care easier
• More office contact, like follow-up calls and reminders
• Email and secure online accounts so you don't have to wait for test results or return calls
• Provider teams who work together and support each other, to better assess your health needs as a whole

Search our Find a Doctor tool to find patient-centered care providers with PCP+ next to their names:

• Choose Family/general practice, internal medicine under Specialty, then select Search.
• Select the checkbox labeled Able to serve as Primary Care Physician (PCP).