Skip To Main Content
Main Content

Enhanced Personal Healthcare Provider Toolkit

We're here to support your work in the value-based care environment. Our Enhanced Personal Healthcare (EPHC) Provider Toolkit is just one of the many tools available to you as a participant in our EPHC programs. To learn more about the programs UniCare offers, visit the EPHC overview page.

Welcome to EPHC

These onboarding resources will jump start your journey into patient-centered care.

In order to have an effective population-based care delivery system, practices will need to access data and analyze their patient population to identify care opportunities and target audiences who may be at higher risk or who need additional support.

Healthcare Equity

We've heard all our lives that, to be fair, you should treat everybody the same. The challenge is that not everyone is the same—and these differences can lead to critical disparities in not only how patients access healthcare, but also their health outcomes. My Diverse Patients features robust educational resources to help support you in addressing these disparities. You will find:

  • Continuing Medical Education (CME) learning experiences about disparities, potential contributing factors, and opportunities to enhance care
  • Real life stories about the unique challenges patients face
  • Tips and techniques for working with your diverse patient population to promote improvement in health outcomes

Accelerate your journey to becoming your patients’ trusted healthcare partner by visiting

Readmission Reduction

Targeting readmissions will help identify opportunities to ensure patients are getting the right care, at the right time, and in the most cost effective/appropriate healthcare setting.

Reducing Readmissions Workflow Template
Transitional Care Protocol
Transitional Care Checklist
Transitional Care Plan Template
Transitional Care Agreement
Transitional Care Contact List
Patient Outreach/Post-Discharge Script
Barriers to Care Patient Self-Assessment
Resource Library Template

Providers can reduce the total cost of care by eliminating unnecessary or wasteful services and identifying the most cost-effective healthcare professional for a given service.

Evidence-Based Guidelines
Patient Options for Skipping the ER
Low Back Pain: An Evidence-Based Diagnostic and Treatment Algorithm and Resources for Primary Care